Privacy Policy

Last Updated: October 26, 2023

At Michaels Decor Sale (houseandgrace.com), we believe that curating a home filled with grace and discovered treasures is a journey built on trust. This trust extends beyond the aesthetic appeal of our accent furniture, canvas art, and decorative objects to the very foundation of how we handle your personal information. We are committed to protecting your privacy with the same care and attention to detail that we apply to packing a delicate decorative vase or a solid wood bench for its global journey.

This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data. It applies to all visitors of our website and customers who engage with our global community, excluding only those in the few remote regions and parts of Asia where we are currently unable to deliver.

1. Information We Collect

To provide you with a seamless and secure experience—from discovering the perfect accent chair to completing your transaction—we collect information that you provide directly and through automated technologies.

• Personal Identifiers: Name, billing and shipping address, email address, and telephone number when you place an order or create an account.
• Payment Information: Payment method details (e.g., Visa, MasterCard, JCB, PayPal). Please note, we do not store full credit card details on our servers. This information is processed securely by our trusted payment gateways.
• Transaction Data: Details about the products you purchase, such as accent furniture, area rugs, or decorative vases.
• Account Data: If you create an account, we store your login information, order history, and saved items (your personal lookbook of eclectic elegance).
• Technical & Usage Data: Information collected automatically via cookies and similar technologies, including IP address, browser type, device information, and how you navigate our website (e.g., browsing our collections of Cabinets or Decorative Objects).
• Communication Data: Records of your correspondence with our customer care team if you contact us for support.

2. How We Use Your Information

We use your information with the intent of building a reliable foundation for your creative journey, ensuring our services are as refined as our products.

• To Fulfill Your Orders: To process payments, arrange shipping for your selected accent pieces or dining furniture, and provide order confirmations and updates.
• To Provide & Improve Our Service: To operate, maintain, and enhance your experience on our website, tailoring it to the preferences of our discerning clientele.
• For Customer Care: To respond to your inquiries, offer support, and manage your account, ensuring a relationship built on grace and consideration.
• For Security & Fraud Prevention: To protect the integrity of our website and transactions, in line with our unwavering security promise.
• For Marketing (with your consent): To inform you about new collections, such as accent chairs or decorative objects, that may complement your style. You may opt out at any time.

3. Sharing and Disclosure of Information

We treat your personal details with the utmost discretion. We do not sell your personal data. We share information only in the following circumstances:

• Service Providers: With trusted partners who perform essential services for us, such as payment processing (e.g., PayPal), order fulfillment, shipping, and IT support. These partners are contractually bound to protect your data.
• Legal Obligations: If required to do so by law or in response to valid legal requests (e.g., court orders).
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

4. Data Storage and Security

Your security and peace of mind are paramount. We implement robust measures to safeguard your information:

• Global Operations: Data is stored on secure servers, potentially located outside your country of residence, to facilitate our global reach.
• Industry-Standard Encryption: We use advanced SSL encryption to protect data transmission, just as we carefully pack each item for shipment.
• Limited Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
• Secure Infrastructure: We partner with leading providers and maintain technical safeguards to prevent unauthorized access to our systems.

5. Your Rights and Choices

As a valued member of our community, you have rights regarding your personal data:

• Access & Correction: You can access and update your account information at any time.
• Data Portability & Deletion: You may request a copy of your data or request its deletion, subject to certain legal limitations.
• Marketing Preferences: You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in any email.
• Cookie Controls: You can manage your cookie preferences through your browser settings (see Section 6).

To exercise these rights, please contact us using the details in Section 8.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to create a seamless and personalized browsing experience—much like how a well-curated room feels intuitively arranged.

• Essential Cookies: Required for core functions like secure login and processing transactions in your shopping cart.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., which accent furniture pages are most viewed), allowing us to improve our design and collections.
• Preference Cookies: Remember your settings, such as language or region, to make your visit more convenient.

You can control cookie settings through your web browser. Note that disabling some cookies may affect the functionality of our website.

7. International Transfers

As we ship our curated style globally, your information may be transferred to and processed in countries other than your own. We ensure such transfers are governed by appropriate safeguards, such as standard contractual clauses, to provide an equivalent level of data protection.

8. Contact Us

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy occasionally.

Thank you for allowing Michaels Decor Sale to be a part of your journey toward a home that tells your unique story.